We appreciate you choosing Fubo TV! We make an effort to give you the greatest entertainment experience imaginable. However, we acknowledge that there may be circumstances when you must return your subscription or ask for a refund. Please read the following about our return and refund policy:
Subscription Cancellation:
You have the option to end your Fubo TV Account subscription at any moment. You can use the service up until the end of your billing cycle once it has been canceled. Refunds for cancellations made within a billing cycle are not prorated.
Refund Eligibility:
Refunds will be considered in the following cases:
- Technical Issues: You might be entitled to a refund if technical issues keep you from using Fubo TV services for an extended length of time. First, you and our technical support staff will collaborate to find a solution to the problem.
- Unsatisfactory Service: Within the first [X] days of your subscription, you have the option to ask for a refund if you are dissatisfied with the caliber of our service or material. We value your comments on how we can make our services better.
- Billing Errors: Please get in touch with our customer service if you discover any billing issues, such as overcharges.
Also Read: Troubleshooting Guide: How to Fix Fubo TV Not Working Issues
Refund Process:
To initiate a refund request, please follow these steps:
- Contact our customer support team via [contact information].
- Provide relevant details about the reason for the refund request, including any supporting documentation.
- Our team will review your request and respond within [X] business days.
Non-Refundable Circumstances:
Please note that refunds will not be provided in the following circumstances:
- Change of Mind: If you change your mind about the subscription after the refund window has passed.
- Violations of Terms: If your subscription was terminated due to violations of our terms of service, no refund will be issued.
- Partial Usage: Refunds will not be granted for partial usage of the subscription during the billing cycle.
Account Deactivation:
Upon receiving a refund, your Fubo TV account will be deactivated, and you will no longer have access to the service.
Changes to the Policy:
This Return and Refund Policy may be changed or updated by Fubo TV at any time. Any modifications will take effect as soon as they are published on our official website. We advise you to constantly review the policy for updates.
Account Security:
Maintaining the security of your Fubo TV account credentials is essential. You are responsible for keeping your login information, including username and password, confidential. Fubo TV will not be liable for any unauthorized access or usage of your account.
Customer Support:
Our committed customer service team is here to help you with any problems you run into. Contact us at [customer support contact information] if you have any queries about your subscription, billing, or other issues.
Fair Usage Policy:
To guarantee a consistent and satisfying experience for all users, Fubo TV works under a fair usage policy. Account suspension could occur as a result of excessive usage or actions that might impair the operation of the service.
Governing Law:
The laws of [Your Jurisdiction] govern our return and refund policy and will be followed in interpreting it. The courts in [Your Jurisdiction] will have sole jurisdiction over any disputes relating to this policy.
Severability:
If any part of this policy is determined to be invalid, unenforceable, or illegal, that part will be deemed severable from the other parts, and the rest of the policy will still be in full force and effect.
Entire Agreement:
This Return and Refund Policy supersedes all earlier agreements, communications, and understandings and contains the complete understanding between you and Fubo TV on the subject matter addressed.
How to Contact Us:
Contact us at [customer support contact information] or [email address] if you have any queries, comments, or concerns regarding this policy or any other issue.
We appreciate your participation in the Fubo TV community. We value your confidence in our service and are dedicated to giving you a smooth and pleasurable streaming experience.